Introduction

Marketjunction Online, a company registered in Ghana, operates marketjunction.online, an e-commerce platform connecting buyers and vendors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with Ghana’s Data Protection Act, 2012, and applicable global standards, including GDPR and CCPA.

Information We Collect

Personal Information:

  • Name, email address, and phone number.
  • Billing and shipping addresses.
  • Payment details (processed securely by third-party providers).
  • Vendor business registration certificate.

Non-Personal Information:

  • IP address and browser type.
  • Usage data, such as pages visited.
  • Cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process orders and payments.
  • Verify vendors and ensure product quality.
  • Provide customer support and improve the Platform.
  • Send promotional emails, with your consent.
  • Comply with legal obligations and prevent fraud.

Sharing Your Information

We share your information with:

  • Vendors, to fulfill orders (e.g., shipping addresses).
  • Third-party service providers, such as Paystack, Payswitch or logistics partners.
  • Legal authorities, when required by law or to protect our rights.

We do not sell your personal information to third parties for marketing purposes.

Cookies

Cookies are used to enhance user experience, track usage, and deliver personalized content.

You can manage cookie preferences through your browser settings or our cookie consent tool.

Data Security

We employ encryption, secure servers, and other measures to protect your data.

In the event of a data breach, we will notify affected users and Ghana’s Data Protection Commission as required by law.

Your Rights

You have the right to:
  • Access, correct, or delete your personal information.
  • Opt out of marketing communications or data sharing.
  • Request a copy of your data in a portable format.

To exercise these rights, contact us at privacy@marketjunction.online.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

The Platform may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

The Platform is not intended for users under 16 years old, and we do not knowingly collect data from children.

Updates

We may update this Privacy Policy from time to time. Changes will be posted on the Platform, and significant updates will be communicated via email.

Contact

For questions or complaints, contact our Data Protection Officer at privacy@marketjunction.online.